Terms of cooperation

THE TERMS OF COOPERATION ARE INTENDED FOR ADVERTISING COMPANIES

1. Specially designed contract or order is a document which confirm the arrangements of cooperation. Both documents define the object of an order, design specification, quantity, price, payment conditions, completion date and confirmation of order execution as well as other arrangements. The documents must be sign by the Purchasing Entity and the Contractor.
Agreement/Contract – it functions mainly with huge projects and it contains lots of additional and detailed terms between the Purchasing Entity and the Contractor.

2. If the customer has a possibility, he should deliver the Corel decorating design on a scale 1:1 (embedded fonts) with chosen colours by Pantone’s pattern book.
In case of photo design, we need a TIF file format on a scale 1:1, 300 dots-per-inch definition and chosen colours from Pantone’s pattern book in writing.
We can create a visualization of the placing and the size of the overprint on the customer’s request.

3. Cost estimation and other arrangements such as: transport or packing are coordinated individually due to widely varied needs of customers and many other factors which can affect the price.

4. Please be aware that in case of ceramic decal, we won’t acquire the perfect mapping of Pantone’s colours. They are just the reference to the desired colour. It can’t be the reason of reclamation, because the mapping can vary according to the chosen product and colour.
By virtue of the above, we always encourage our clients to do the trial stoving, so-called prototype. Due to the trial we are able to assess the product conformity with the client’s requirements and introduce potential changes. Only the prior trial can be the cause of complaint.

5. The decorations are done manually and by using ceramic decal and burnt in proper temperature.
The manual placing of the decal can be the reason of minimal dissimilarities in placing the overprint(max. 3 mm)

6. As for decorating on entrusted products, client should consider a possibility of transport or production breakings. This is why the delivered quantity should be a little bigger than ordered one.

* We reserve the right to use wrought designs to create a portfolio, company offer presentation, etc. If the client refuses the usage of his product as our advert, he should reserve it in writing while ordering.